1. General Provisions
These Terms of Service (hereinafter referred to as “Terms”) are used to regulate your (hereinafter referred to as “User” or “You”) use of this website and related services (hereinafter referred to as “Site” or “We”).
By using this Site or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. User Eligibility
- Users of this Site must be at least 18 years old or use the Site with the consent of a legal guardian.
- Users must ensure that the information provided is true, complete, and accurate. The Site is not responsible for any issues caused by incorrect information that prevent contact or shipment.
- We reserve the right to refuse service or terminate accounts at any time.
3. Account Registration and Security
- Users should securely maintain their account and password. Any actions performed using the account will be considered as performed by the account owner.
- If you discover unauthorized use of your account, please notify the Site immediately.
- The Site is not responsible for any account security issues caused by user negligence.
4. Product Information
- The Site reserves the right to modify product content and pricing at any time.
5. Pricing and Payment
- All prices are displayed in US Dollars (USD) or the equivalent currency, and the final price on the checkout page shall prevail.
- Multiple payment methods are supported (including credit cards, cryptocurrency, etc.) and are subject to the respective service terms.
- Users are responsible for any additional fees resulting from exchange rate fluctuations, payment platform fees, or bank transfer differences.
- The Site reserves the right to cancel orders and refuse shipment in case of payment anomalies or suspected fraudulent activity.
- An order is considered confirmed only when the payment has been successfully received by the Site.
6. Cryptocurrency Payments
- The Site is one of the first airgun platforms to support cryptocurrency payments. Users can pay using the designated wallet.
- Blockchain transactions are irreversible; once confirmed, cryptocurrency payments cannot be refunded or modified.
- Confirmation time after cryptocurrency payment depends on network congestion.
- Users must ensure the correct payment amount, wallet address, and blockchain network. The Site is not responsible for incorrect transfers.
- The Site is not responsible for payment issues caused by using a non-designated wallet, network delays, or blockchain congestion.
7. Orders and Shipping
- Orders will be shipped only after system confirmation and successful payment.
- The Site reserves the right to cancel orders and refund payments in case of out-of-stock items, pricing errors, or shipping anomalies.
- A tracking number will be provided after shipment; delivery time depends on the logistics provider.
- If a package is returned due to incorrect address, refusal of receipt, or failure to collect, the user is responsible for the reshipping cost.
- For special delivery requests (e.g., anonymous delivery or split shipment), please inform us before placing the order.
8. Global Shipping and Restricted Regions
- The Site provides global shipping services (including Malaysia, Singapore, Japan, the USA, etc.).
- Buyers must verify that importing airguns or related accessories is legal in their local jurisdiction.
- The Site is not responsible for delays, returns, or losses caused by local laws, customs inspections, seizure, or returns.
- The Site may assist with logistics and customs documentation within reasonable limits but does not guarantee successful customs clearance.
- By placing an order, the user acknowledges and agrees to bear the risks of cross-border transportation.
9. Return and Refund Policy
- For details, please refer to the “Return and Refund Policy.”
- The Site will process returns, refunds, or exchanges according to the policy and reserves the final interpretation rights.
10. Prohibited Uses
- Users must not use Site products for illegal, violent, threatening, or other unlawful purposes.
- Airguns must not be aimed at people, animals, or public areas.
- Users are responsible for complying with local laws; any illegal use consequences are borne by the user.
- The Site reserves the right to terminate accounts and report violations to relevant authorities.
11. Intellectual Property
- All content on the Site (including images, videos, text, logos, etc.) is protected by copyright and trademark laws.
- Unauthorized reproduction, modification, copying, or commercial use is prohibited without written permission.
- If a third party claims infringement of Site content, complaints may be submitted via customer service email, and the Site will handle it in accordance with the law.
12. Website Security and System Maintenance
- The Site performs regular system maintenance, which may temporarily interrupt certain functions.
- In case of system failure affecting orders, the Site will assist in correction or refund.
- Any interference with Site operation, hacking, or data theft is prohibited.
- The Site reserves the right to block accounts and pursue legal actions for suspicious activity.
13. Data Protection and Privacy, Order Tracking, and Anonymous Delivery
(A) Data Protection and Privacy
- We value customer data protection, and all information is handled according to the Privacy Policy.
- Personal information collected during purchase and shipping is used solely for transaction and delivery purposes.
- The Site employs encryption technology to protect customer privacy and data security.
- Personal data is accessible only to authorized staff for transaction, customer service, and logistics purposes.
- We do not sell, rent, or disclose personal data to unauthorized third parties.
(B) Order Tracking and Anonymous Delivery
- To protect customer privacy, we support anonymous delivery and encrypted data transmission.
- Customers can confirm the final delivery address during logistics to ensure safety and confidentiality.
- Order tracking is available in the member center; all information is transmitted securely.
- Choosing anonymous delivery may limit some services (e.g., insurance or signature verification); please confirm before ordering.
14. Marketing and Promotion Programs
- Promotional activities must comply with relevant policies. See “Affiliate Marketing Terms” for details.
- False promotion, malicious registration, or improper inducement is prohibited.
- The Company reserves the right of final interpretation and review of all promotional activities.
15. Third-Party Links and External Services
- The Site may contain external links (e.g., payment, logistics, social media) for convenience.
- The Site is not responsible for the security, content, or privacy policies of third-party websites.
- Users are encouraged to review third-party terms of service and privacy policies.
16. Limitation of Liability (Including Third-Party Logistics and Payment Collection)
Third-Party Logistics Liability
- The Site contracts third-party logistics providers (e.g., DHL, FedEx, SF Express, Black Cat) for delivery services.
- From the date of shipment, the risk during transportation (delays, loss, damage, or customs detention) is borne by the logistics provider.
- The Site may assist users in filing complaints with the logistics company but does not guarantee results.
Payment Collection Liability
- The Site cooperates with third-party payment platforms to facilitate payment.
- The Site is not responsible for losses caused by payment platform errors, exchange rate discrepancies, transaction delays, or fee disputes.
- Order confirmation is based on the time the Site actually receives payment.
Indirect or Consequential Losses
- The Site is not responsible for indirect losses, loss of profits, data loss, or business interruptions resulting from the use of products or services.
Maximum Compensation
- The Site’s maximum liability shall not exceed the amount actually paid by the user for the order.
User Responsibility
- The Site is not responsible for losses caused by incorrect user information, refusal of receipt, non-collection, or illegal actions.
17. Disclaimer
- The Company is not liable for any losses caused by website use, transaction delays, or inability to access the Site.
- In the event of natural disasters, war, pandemics, strikes, communication interruptions, government orders, or other force majeure events that prevent the Site from performing obligations, the Company assumes no liability but will assist customers as much as possible.
- The Company is not responsible if products are seized, returned, fined, or confiscated due to user violations or local policies.
- All purchases are considered voluntary and made with an understanding of associated risks.
18. Governing Law and Dispute Resolution
- These Terms are governed by the laws of Taiwan.
- In case of disputes, parties shall first seek amicable negotiation. If unresolved, Chiayi District Court shall have jurisdiction for the first instance.
19. Changes to Terms of Use
- The Site may revise these Terms at any time. Revised Terms become effective immediately upon posting. Continued use constitutes acceptance of updates.
- Users who do not agree with changes should immediately cease using the Site.
20. Contact Information and Customer Service
If you have any questions about these Terms or Site services, please contact us:
📧 Email: Talantacticaltw@gmail.com
🕓 Service Hours: Monday to Friday 10:00 – 18:00 (GMT+8)